Customer Service Center
 
 

We Have What You Want!

We have a fair price and high standards for quality.
We offer much more than the others and we know what we are doing! We offer quality swim lessons, monthly payments plans to help out, and guarantees of satisfaction.

We have small class sizes.
Our youngest beginning group swimmers enjoy a 3:1 ratio. All other classes are 4:1 or 5:1 with the exception of parent/baby classes and team-style squads (6:1 ratio). Private and semi-private lessons are also available if your child responds best to this teaching style.

We have warm water!! – Our indoor pools are reliably 91º.
Children are comfortable and able to focus on learning in warm purpose built pools - no shivering kids waiting for their turn here!

We have one of the very few indoor pools in south Florida.
It is important to note we are indoors in Coral Springs, out of the way of lightening and summers torrential rains! It rains after 3 pm every day in the summer so we offer Saturday morning in Pembroke Pines to avoid the need to cancel due to rain.

We have quality standards & teaching principles.
Our instructors receive 70 hours of training within their first year of employment and are reviewed and trained quarterly.  Many are competitive swimmers or emergency rescue professionals with a year or more of teaching experience Red Cross, SwimAmerica, First Aid and CPR certifications. They are chosen for their willingness to “be there” for your child each week and their ability to teach swimming to young children.

Look what we can offer when we’re not busy teaching the BEST lessons in town!

  • Skill tracking weekly online to help track skill progressions.
  • Online registration, class transferring  and make ups
  • Personal access to your swim account 24 hr a day,
  • Arrange you child’s swim schedule on line at home or at our swim school computer kiosk.
  • We have convenient family friendly Sunday swim lessons, breakthrough skill clinics, skill builder weeks,
  • Try a non-competitive fun meets and show off all those new skills!
  • Forgot goggles or cap? Forgot your towel? We’ve got you covered! Need a new suit or fins we have them.
COMING THIS SUMMER Want to sit back and relax while the kids play after class?  Our new café and free play area will be ready for you by August 1st along with brand new lockers and parent viewing area.

 

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